Shopify WhatsApp Automation

The Amin Cap
WhatsApp Strategy

Dua servis utama: automasi Shopify yang berjalan sendiri 24/7 dan kempen blasting promosi untuk boost jualan.

Servis 1

Shopify Automation

Mesej auto ikut trigger Shopify. Set sekali, jalan selamanya.

Abandoned Cart Incomplete Checkout Order Delivered Out for Delivery Feedback Request Win-back 30 Hari
Servis 2

Kempen Blasting

Broadcast promosi manual ke semua customer. Blast ikut musim/event.

Merdeka Sale Raya Collection New Arrivals Flash Sale Member Exclusive Year-End Sale

Swipe atau tekan anak panah →

Platform

Interakt by Jio Haptik

Official WhatsApp Business API partner. Platform yang menguruskan kedua-dua automasi Shopify dan kempen blasting promosi.

Shopify Integration

Install dari Shopify App Store. Sync order, customer, cart data automatik.

WhatsApp Business API

Green tick verified. Hantar template mesej approved by Meta. Bukan WA biasa.

Campaign Manager

Dashboard broadcast, segment audience, schedule blast, analytics lengkap.

Kos Bulanan

Interakt Growth Plan

RM260 ++/bulan

Anggaran termasuk kos currency conversion dan caj tambahan. Harga asal USD $55/bulan.

Interakt Growth Plan USD $55 (~RM245)
Currency conversion + fees ~RM15
WhatsApp conversation charges Per usage
Termasuk dalam Growth
Unlimited users Shopify automation Campaign manager Smart notification Shared inbox Analytics
Kos Per Mesej

WhatsApp Conversation Charges

Meta caj setiap "conversation" (sesi 24 jam). Bukan Interakt yang caj, tapi Meta sendiri. Harga berbeza ikut jenis mesej.

Marketing
~RM 0.36 / mesej

Promo, blast, campaign, abandoned cart reminder. Paling mahal sebab marketing.

100 blast = ~RM36  ·  500 blast = ~RM180
Utility
~RM 0.11 / mesej

Order confirmation, shipping update, delivery notification. Mesej utility lebih murah.

100 mesej = ~RM11  ·  500 mesej = ~RM55
Penting
Setiap 1 conversation = 1 sesi 24 jam. Dalam 24 jam tu, boleh hantar banyak mesej tanpa caj tambahan.
Service conversation (customer message dulu) = 1,000 percuma/bulan, lepas tu ~RM 0.08/mesej.
Harga di atas untuk rantau Malaysia (MYR). Meta update harga dari semasa ke semasa.
Servis 1

Shopify Automation

7 template mesej automatik yang trigger berdasarkan aktiviti pelanggan di Shopify. Berikut adalah setiap mesej untuk semakan.

Abandoned Cart Incomplete Checkout Cart Reminder Order Delivered Delivered + Feedback Win-back 30 Hari Out for Delivery
Automation 1 / 7

Abandoned Cart Reminder

abandoned_cart_reminder_tac
Approved Marketing

Trigger

Customer tinggalkan checkout Shopify tanpa bayar

Button

"Complete Purchase" - link ke checkout

Variables

  • {{1}} Nama pelanggan
Branded betul. Sebut "The Amin Cap", "caps", tagline "Premium Malaysian Caps".
‹
TAC
The Amin Cap
Today
Hi Ahmad,

You left something in your cart at The Amin Cap!

Your selected caps are waiting for you. Complete your purchase before they sell out.

Tap below to checkout now.
The Amin Cap - Premium Malaysian Caps
8:04 PM
Complete Purchase
Type a message
▶
Automation 2 / 7

Incomplete Checkout

checkout_incomplete_shopify
Approved Marketing

Trigger

Customer mula checkout tapi tak habiskan bayaran

Button

"Continue Checkout" - sambung checkout

Variables

  • {{1}} Senarai item
  • {{2}} Mata wang
  • {{3}} Jumlah bayaran
Template Interakt default. Tiada sebutan "The Amin Cap". Cadangan: buat template baru dengan sign-off brand.
‹
TAC
The Amin Cap
Today
Product Image
Your checkout on our website is currently incomplete.

Items:
A-Frame Merlot Cap x1

Checkout amount:
MYR 89.00

If you wish to continue with the same checkout, you can use the button below.
8:03 PM
Continue Checkout
Type a message
▶
Automation 3 / 7

WhatsApp Cart Reminder

reminder_for_whatsapp_cart
Approved Marketing

Trigger

Customer hantar cart via WA tapi tak checkout

Button

Tiada butang CTA

Variables

  • {{1}} Nama pelanggan
Tiada sebutan "The Amin Cap". Tiada butang checkout. Ayat "Hurry up" agak pushy untuk brand premium.
‹
TAC
The Amin Cap
Today
Your cart is waiting!
Hey Ahmad,

Don't forget to complete checkout for the cart you sent above! Hurry up, before the stock runs out!
8:05 PM
Type a message
▶
Automation 4 / 7

Order Delivered

order_delivered_without_feedback
Approved Marketing

Trigger

Order status berubah ke "Delivered"

Button

"View Order" - link ke order details

Variables

  • {{1}} Nama pelanggan
  • {{2}} Nombor order
  • {{3}} Jumlah bayaran
Branded betul. Sign-off "Regards, The Amin Cap". Simple dan profesional.
‹
TAC
The Amin Cap
Today
Your order is delivered!
Hey Ahmad,

Your order #1042 worth MYR 89.00 has been successfully delivered.

Regards,
The Amin Cap
8:04 PM
View Order
Type a message
▶
Automation 5 / 7

Delivered + Feedback

order_delivered_with_immediate_feedback
Approved Marketing

Trigger

Order delivered + minta feedback

Buttons

"Great!" / "Not Satisfied"

Variables

  • {{1}} Nama
  • {{2}} Order #
  • {{3}} Jumlah
  • {{4}} Link
Branded betul. Sign-off "Regards, The Amin Cap". Feedback buttons collect customer satisfaction.
‹
TAC
The Amin Cap
Today
Your order is delivered!
Hey Ahmad,

Your order #1042 worth MYR 89.00 has been successfully delivered.

See order details here: Link

Please click below to let us know your feedback.

Regards,
The Amin Cap
8:04 PM
Great!
Not Satisfied
Type a message
▶
Automation 6 / 7

Win-back 30 Hari

winback_after_30_days_of_last_order
Approved Marketing

Trigger

30 hari selepas last order, tiada pembelian baru

Button

"Explore Now" - link ke website

Variables

  • {{1}} Nama pelanggan
Tiada sebutan "The Amin Cap". Cadangan: tambah brand name dan sebut "caps" atau "new collection".
‹
TAC
The Amin Cap
Today
We miss you!
Hey Ahmad,

It's been a while since your last order with us. We hope you loved it!

We have new arrivals you'll adore. Come check them out & treat yourself to something special.
8:05 PM
Explore Now
Type a message
▶
Automation 7 / 7

Out for Delivery

order_out_for_delivery
Approved Utility

Trigger

Order status "Out for Delivery"

Button

"Track Order" - link tracking

Variables

  • {{2}} Nombor order
Tiada sebutan "The Amin Cap". Template default tapi ok untuk utility notification.
‹
TAC
The Amin Cap
Today
Great news!
Your order #1042 is out for delivery and will reach your doorstep soon.

You can track your order using the link below.

Thank you for shopping with us!
8:03 PM
Track Order
Type a message
▶
Servis 2

Kempen Blasting Promosi

Broadcast mesej promosi secara manual ke semua customer atau segment tertentu. Sesuai untuk musim perayaan, new drop, flash sale, dan special event.

Had mesej mengikut status verification
250
mesej/hari (Unverified)
Cukup untuk automation
1,000+
mesej/hari (Verified)
Naik hingga unlimited

Verification perlukan dokumen SSM. Boleh mula automation sekarang, hantar dokumen SSM serentak.

Blast 1 / 4 - Cadangan

Merdeka / Malaysia Day Sale

Perlu buat template Marketing

Bila

Ogos / September (Merdeka 31 Ogos, Malaysia Day 16 Sep)

Target

Semua customer dalam database

CTA

"Shop Now" - link ke collection page

Template belum wujud. Perlu buat dan hantar untuk kelulusan Meta (12-24 jam). Gambar poster promo boleh disertakan.
‹
TAC
The Amin Cap
Today
Poster Merdeka Sale
Selamat Hari Malaysia! 🇳🇾

Sempena sambutan kemerdekaan, nikmati 15% OFF semua cap di The Amin Cap!

Guna kod: MERDEKA15
Sah sehingga 20 September sahaja.

Jangan lepaskan peluang ini!
The Amin Cap - Premium Malaysian Caps
10:00 AM
Shop Now
Type a message
▶
Blast 2 / 4 - Cadangan

New Collection Drop

Perlu buat template Marketing

Bila

Setiap kali launch koleksi baru

Target

Semua customer atau VIP segment

CTA

"View Collection" - link terus ke collection page

Template belum wujud. Boleh sertakan gambar produk baru. Early access untuk WA subscribers tambah nilai eksklusif.
‹
TAC
The Amin Cap
Today
New Collection Photo
Hey Ahmad!

Something fresh just dropped.

Introducing our Urban Series - 4 new colourways designed for the streets.

Be the first to grab yours. Limited stock available.
The Amin Cap - Premium Malaysian Caps
12:00 PM
View Collection
Type a message
▶
Blast 3 / 4 - Cadangan

Flash Sale 24 Jam

Perlu buat template Marketing

Bila

Bila-bila masa (clear stock, boost slow week)

Target

Semua customer atau yang dah lama tak beli

CTA

"Grab Deal" - link ke sale collection

Template belum wujud. Urgency messaging penting - letak deadline jelas. Sesuai untuk clear stock lama.
‹
TAC
The Amin Cap
Today
FLASH SALE ⚡

24 jam sahaja!

20% OFF semua cap di The Amin Cap. Tak perlu kod - diskaun automatik di checkout.

Tamat esok 11:59 PM. Stok terhad, first come first served!
The Amin Cap - Premium Malaysian Caps
9:00 AM
Grab Deal
Type a message
▶
Blast 4 / 4 - Cadangan

Raya Collection

Perlu buat template Marketing

Bila

Mac / April - sebulan sebelum Raya

Target

Semua customer, boost dengan repeat buyers

CTA

"Pre-Order Now" - link ke Raya collection

Template belum wujud. High demand season - blast awal untuk pre-order, reminder 2 minggu sebelum Raya.
‹
TAC
The Amin Cap
Today
Raya Collection Photo
Salam Ahmad,

Koleksi Raya The Amin Cap kini dibuka untuk pre-order!

Edisi terhad - 3 warna eksklusif yang direka khas untuk musim perayaan.

Pre-order sekarang dan terima sebelum Raya. Penghantaran percuma!
The Amin Cap - Premium Malaysian Caps
10:00 AM
Pre-Order Now
Type a message
▶
Ringkasan

Perkara Perlu Perhatian

3 template tiada branding

checkout_incomplete_shopify, reminder_for_whatsapp_cart, dan winback_after_30_days guna ayat generic tanpa sebut "The Amin Cap".

2 template masih pending

cart_reminder_shopify dan Followup Regarding Case masih menunggu kelulusan Meta.

Kempen belum aktif

Template dah approved tapi tiada kempen automation yang aktif. Perlu set up dan aktifkan setiap trigger.

Business belum verified

Status masih "Unverified". Boleh mula tanpa verification - had 250 mesej/hari (cukup untuk automation). Untuk blasting besar, perlu verified (1,000 hingga unlimited). Hantar dokumen SSM sekarang sambil aktifkan automation.

Disediakan oleh Creativestreaks | 2 September 2026